Things to know before your visit:


  • Per CDC guidance, we strongly encourage everyone to wear masks indoors, regardless of vaccination status. For the health and safety of the animals, masks are required for some tours and human/animal interactions.
  • In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed via signage throughout the Zoo and a link from your confirmation & pre-visit emails.
  • All ticket sales are final. Exchanges are subject to availability and may result in additional charges.

Please Note: Your transaction is NOT complete until you reach the confirmation page stating that your order is complete with a confirmation number.

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Cincinnati Zoo & Botanical Garden

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Please note: group discount tickets are not refundable and only valid for the dates specified. If you have an issue processing, please close out of your browser and re-start your session.
Should you continue to receive errors, please contact us at groupsales@cincinnatizoo.org.
For ticket questions- please email groupsales@cincinnatizoo.org.