Things to know before your visit:


  • Remember to pack a mask. Masks are required for guests ages six and up. If you don't have a mask, they are available for purchase at the Zoo.
  • Watch for one-way directional signage in some higher-traffic areas of the Zoo. Some indoor animal habitats will not be open at this time.
  • INDOOR restaurants and gift shops are closed at this time. There are various food options throughout the zoo as well as open air retail offerings.
  • Playgrounds are closed at this time for the health and well-being of all visitors and staff.
  • The Safari Train and Carousel are open daily from 2:30pm-9pm.
  • In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed via signage throughout the Zoo and a link from your confirmation & pre-visit emails.
  • All ticket sales are final. Exchanges are subject to availability and may result in additional charges.

Please Note: Your transaction is NOT complete until you reach the confirmation page stating that your order is complete with a confirmation number.

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Please note: group discount tickets are not refundable and only valid for the dates specified. If you have an issue processing, please close out of your browser and re-start your session.
Should you continue to receive errors, please contact us at groupsales@cincinnatizoo.org.
For ticket questions- please email groupsales@cincinnatizoo.org.