Limited Zoo Operations Notice


During your visit, the Zoo will be open under limited operations. This includes, but is not limited to:

  • Remember to pack a mask. In accordance with City and State mandates, masks are required in some areas of the Zoo. These include indoor spaces, train lines, food and retail lines and some outdoor areas where it’s difficult to maintain the six-foot social distance like Gorilla World and Hippo Cove. If you don't have a mask, they are available for purchase at the Zoo.
  • Watch for one-way directional signage in some higher-traffic areas of the Zoo. Some indoor animal habitats will not be open at this time.
  • INDOOR restaurants and the main gift shop will be closed at this time. There will be various food options throughout the zoo as well as open air retail offerings located in Vine Street Village and the indoor retail shop at the Grove, Mai Tai's Market.
  • Conservation Carousel and playgrounds are closed at this time for the health and well-being of all visitors and staff.
  • In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed via signage throughout the Zoo and a link from your confirmation & pre-visit emails.
  • All ticket sales are final. Exchanges are subject to availability and may result in additional charges.

We're excited to welcome you back!



New for 2020! Plan-Ahead Pricing allows you to book your visit at a great value. Ticket price you see today will never go down and may go higher based on projected attendance.

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