Things to know before your visit:


  • Masks are optional for fully vaccinated guests but still required in human-animal contact areas (Giraffe Feeding, Tortoise Yard, Goat Yard).
  • In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed via signage throughout the Zoo and a link from your confirmation & pre-visit emails.
  • All ticket sales are final. Exchanges are subject to availability and may result in additional charges.

Please Note: Your transaction is NOT complete until you reach the confirmation page stating that your order is complete with a confirmation number.

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Cincinnati Zoo & Botanical Garden

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Please note: group discount tickets are not refundable and only valid for the dates specified. If you have an issue processing, please close out of your browser and re-start your session.
Should you continue to receive errors, please contact us at groupsales@cincinnatizoo.org.
For ticket questions- please email groupsales@cincinnatizoo.org.