Things to know before your visit:

  • Remember to pack a mask. Masks are required for guests ages six and up. If you don't have a mask, they are available for purchase at the Zoo.
  • Watch for one-way directional signage in some higher-traffic areas of the Zoo. Some indoor animal habitats will not be open at this time.
  • INDOOR restaurants are closed at this time. There are various food options throughout the zoo as well as open air retail offerings.
  • Playgrounds are closed at this time for the health and well-being of all visitors and staff.
  • The Cincinnati Zoo is open daily from 10am-5pm.
  • In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed via signage throughout the Zoo and a link from your confirmation & pre-visit emails.
  • All ticket sales are final. Exchanges are subject to availability and may result in additional charges.

Please Note: Your transaction is NOT complete until you reach the confirmation page stating that your order is complete with a confirmation number.

Membership Validation

Member Visit Reservations and Member Guest Tickets

During this time, all Zoo visits require a reservation.

To get started, please enter your Membership ID (the number located below the barcode on your membership card) in the box below.
Need to look up your Membership ID? Head to the NEW Member Portal to access your Membership ID.

If you do not have your Membership ID or your ID does not work, please email us at

All Visits Require a Reservation


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