Things to know before your visit:

  • Masks are optional for fully vaccinated guests but still required in human-animal contact areas (Giraffe Feeding, Tortoise Yard, Goat Yard).
  • The Cincinnati Zoo is open daily from 10am-5pm. (9am for members.)
  • In an effort to reduce contact points and continue modeling behavior as the Greenest Zoo in America, we have eliminated all paper maps. Instead, a digital version can be accessed via signage throughout the Zoo and a link from your confirmation & pre-visit emails.
  • All ticket sales are final. Exchanges are subject to availability and may result in additional charges.

Please Note: Your transaction is NOT complete until you reach the confirmation page stating that your order is complete with a confirmation number.

Membership Validation

Member Visit Reservations and Member Guest Tickets

March 1 - May 31, 2021
Mondays through Thursdays – Reservations required 10am to 2pm, No Member Reservations required 2-4pm.
Fridays through Sundays - Reservations required all day. (Vine Parking Lot closes at 4:30pm daily) .

To get started, please enter your Membership ID (the number located below the barcode on your membership card) in the box below.
Need to look up your Membership ID? Head to the NEW Member Portal to access your Membership ID.

If you do not have your Membership ID or your ID does not work, please email us at


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